Setting up a device?Get early access

Setting up a device

Put your device on Wi‑Fi from your phone

If your device came with a QR code on its label, you can set it up with the Device Configs app.

  1. 1

    Plug it in

    Give the device power and keep your phone nearby.

  2. 2

    Scan the code on the label

    Use your phone’s camera. The Device Configs app opens on your device’s page.

  3. 3

    Choose your Wi‑Fi and type the password

    The device tells you when it’s online, or what went wrong.

If something goes wrong

The app can’t find my device
Keep your phone within a few steps of the device and make sure it has power. If it was set up before, check its instructions for how to start setup again (often holding a button while you plug it in).
It says the password is wrong
Check the Wi‑Fi password, including capital letters, and type it again. You don’t need to start over.
It can’t find my network
Move the device closer to your router. Many devices only join 2.4 GHz networks, so choose that network if your router has two.
The code on the device won’t scan
Wipe the label and try in better light. You can also type the code printed under the QR code into the app.
I have an iPhone
The iPhone version of Device Configs is coming soon. For now, set the device up from an Android phone.

Still stuck? The maker of your device can help: look for their help link on the device’s page in the app.